Stopping bad management ruining businesses and stagnating people’s careers is something that I’m really passionate about. When it comes to bad management, it isn’t just about intimidation or belittling, deliberately setting unachievable targets or projecting the stereotypical “horrible bosses” behaviour. It can be as simple as leaving staff wondering what their goals are, resulting in them not being able to achieve them, or a dereliction of duty because it’s too hard or too confronting.
In 2020, I’m challenging CEOs, CFOs, CMOs and everything in between, no matter what the size of the business or organisation, to stop bad management and to have the tough conversations that turn managers into leaders.
I’ve worked in small, medium and large organisations in the education sector and have been fortunate enough to meet hundreds of managers from some of the largest organisations in the country to start-up business owners trying to find their way. Some of the key things I have learnt along the way include:
- Communication is key – people have to know what to expect and how they are to deliver on those expectations
- It’s recognition – staff should know when they have done a good job and have shown the right commitment
- It’s providing an environment of psychological safety, of allowing people to ask the hard questions and not being afraid of addressing concerns
- It’s leading by example and modelling the behaviour you want others to emulate and being brave enough to call out behaviour that is not OK
- It’s making values and standards clear and visible and recognising behaviour the exemplifies those values and standards because allowing poor behaviour to continue says clearly to other staff that that behaviour is OK, but it also says to them you don’t care enough about them or the company to stop it
So, my question to you is – how will you change your management style in 2020?
If you’re looking for ways to enhance your management style, join us for the upcoming Authentic Leadership Summit being held in Sydney from the 17-20 March 2020. Back for its 5th year, keynote speakers include, Ita Buttrose, Larry Marshall, Tim Kelsey and Mike Baird to name a few. Early bird pricing is available in until the 14th February 2020 – book here.